Client Reviews

Client Reviews:

04/24/2017: Sold a Single Family home in 2016 for approximately $750K in Columbus, OH

I would refer Cheryl to anyone who is buying or selling a home in UA. She knows the area, and offers strong advice. From the beginning, we were able to trust her as she was never afraid to give us her opinions (even if she knew it wasn’t what we wanted to hear.) We were new to Ohio and to UA when  we first started working with her and she gave us a great city tour that only an insider could do that must us feel comfortable with moving our family here. She does all the research for you and makes home buying as stress free as possible.

Highly likely to recommend

We have bought 2 houses & sold 1 with Cheryl Chapin. All were complicated with very short timelines. Cheryl was very knowledgeable and managed to include our 4 young kids in the process, which was very important to us. We hope to not move again, but if we do, we would use Cheryl again 100%.

We are ver happy with our home buying experience, and that is in large part due to Cheryl’s help throughout the process. She explained what our expectations of the whole process should be and then was there every step of the way until we got the keys. Thank you Cheryl!

Cheryl was amazing to work with!!! We bought our first home with her. She was very knowledgeable and answered any questions we had. We felt very comfortable working with her on our home search and she was very honest through the entire process!

Cheryl was a fantastic realtor to work with in buying our first home. It took us almost a year to find the perfect house but she never shied away from showing us all the listings we requested to look at and reached out multiple times when she heard of listings coming up on the market that fit what we were looking for. She was very knowledgeable with the local market and was quick to point out the pros and cons of each house. We felt like we got the best deal for the home we wanted. I would definitely recommend Cheryl to help you find your next home! Less

My husband and I chose Cheryl to help us with the purchase of our first home, and we will never use another real estate besides her! Cheryl was so kind, and so professional! She walked us through every step of the process (and dealt with my never ending questions and emails, and always got back to me ASAP-even on weekends!) She knew exactly what our price point was, and never tried to persuade us to go above what we were comfortable with. I honestly felt like Cheryl was a member of our family, and miss seeing her! She is a FANTASTIC agent, and you will not be disappointed if you choose to go with Cheryl! She is the best! Less

We utilized Cheryl’s services when our daughter, a young first-time home buyer, was in the market for a condo in a very desirable area. Cheryl was excellent to work with in every respect…she was knowledgeable, accessible, quick to react when desirable properties became available, honest, and very personable. She quickly gained our trust and we would not hesitate to recommend her to anyone needing a great real estate agent!

Cheryl was very insightful about the area that I was looking to buy in. She gave me advice, helped me find homes to view that fit my criteria, and ultimately negotiated an offer so that I could buy a home. I appreciated that Cheryl was honest and professional! I would definitely call her in the future if I needed to buy or sell a home. Less

We were new in the area with little knowledge about the real estate and house-hunting process. Cheryl had to perform several roles to help us: a coach, adviser and realtor. She quickly understood our preferences and budget and adapted her strategy accordingly. We made demands on her time and she always responded with enthusiasm and without showing any frustration with our inexperience. We withdrew at least two offers but Cheryl was patient and never gave up on us. Once we set our mind on a house, Cheryl negotiated on our behalf and managed to get us a decent reduction from the asking price. When the Inspection showed a need for some minor remedies, Cheryl negotiated an additional reduction in the price. Thanks to Cheryl, we finally own a house we are happy with. To sum up Cheryl is friendly, patient, energetic, enthusiastic, knowledgeable and skilled negotiator.

Highly likely to recommend 

We purchased a home in German Village and if not for Cheryl’s knowledge and experience in negotiating the deal, we may not have been able to purchase the home. The home we bought had a potential buyer in front of us and a potential buyer behind us. Cheryl helped us quickly put a contract together that allowed us to get second in line and when the first deal fell through, we were able to buy the house. Cheryl was extremely responsive to phone calls, emails and when there was a short fiasco with a lender we originally picked (not her reference) she helped steer us in the right direction.Less

Cheryl helped me find and purchase my dream home! She was relentless in her search and very knowledgable about the current real estate market. From financing to closing, Cheryl made sure the entire process went without a hitch. I would recommend Cheryl to anyone who is looking to buy or sell a house!

Highly Likely to recommend

Cheryl was so helpful to us in finding our first home that we had to work with her again to find our second home. Cheryl was very honest with us about what sort of things we should have been looking for in a home/area and she helped us find another home that we love! Would highly recommend her to anyone!

Highly likely to recommend

Cheryl is great! We met her at an open house and thought so much of her, we gave her a call when we decided to sell two homes and buy another. She helped out in three different neighborhoods in Columbus, knowing something about each of them. She is knowledgeable about the entire process of both buying and selling. I would highly recommend her

Highly likely to recommend

Cheryl made our first home buying experience a breeze! We asked Cheryl to show us a house that was already in contract. Cheryl gave sound recommendations on next steps and strategies, and we ended up closing on that same house – our dream home! My wife and I honestly believe we would not have landed the house with any other agent. She is responsive, professoinal, and made this process as smooth as it can possibly be. Thank you Cheryl!

Highly likely to recommend

 09/28/2016: Bought a Single Family home in 2016 for approximately $425K in Northmoor, Columbus, OH.

Cheryl helped us get a great house in Clintonville in a very tough market. She helped us find someone to finance our mortgage, stayed on top of things during inspection process and helped us find and electrician after we moved in. She is very professional and helpful. I would recommend her to anyone!

Highly likely to recommend

Cheryl helped me quickly and efficiently sell my childhood home that had been serving as a rental for a number of years. She was very responsive and dealt professionally with inexperienced buyer who had no idea what they were doing before successfully negotiating a solid deal with someone who would continue to use the home as an investment property. I can’t say enough what a pleasure it was to work with her. I highly recommend Cheryl for all your real estate needs.

Great! She will definitely be recieving a future call whenever we are on the market again. I will and have referred to any and all people I know ! She is that kind of special. Just made the process so much easier by being well knowledgeable and explanatory throughout the whole process .

In 2013, Cheryl helped to sell my condo in Columbus. After trying a sale by owner, I was having no luck. Cheryl had recently sold another property in the neighborhood, so I called to see what she could do for me. Cheryl was on top of her game. Despite the slower condo market and it being around the holidays, she was very encouraging and helped by getting the home staged, prepping for open houses and properly marketing. Good news, we had a buyer! However, they were selling their property before wanting to close on this purchase. We were flexible and Cheryl helped negotiate the purchase contract, which included “renting” until the buyers’ property also sold and then we could close on my property. Looking back, this worked out very well. Thanks!

Highly likely to recommend

Let me first start by saying that we had no idea what the heck we were doing that day in March when we decided to go shopping for our first home. Cheryl was the listing agent of the first house we looked at and It was obvious that we were new to the process. We decided to solicit her help in our search that day and the rest is history. Cheryl did a fantastic job of leading us through the process from start to finish. We were not the easiest people to deal with by any means. We probably changed our ideal home wish list and geographical location preferences 20 times over the course of the next several months. That, combined with the fact that we were searching for a home in one of the hottest seller’s markets in years, made for a very interesting journey. We didn’t buy the first house that we met Cheryl at (or the next 50 for that matter) but she made the process much less stressful and much more fun than we could have ever hoped for. We ended up buying a house a mile up the road from where we live, in a neighborhood we love and know very well. Cheryl was great and we would highly recommend her. Less

First of all, it’s worth saying that the Columbus real estate market is a seller’s market. for mid-range buyers it’s hard to get an agent to pay attention to you and especially hard to get your offer considered by the sellers. what makes it worse is that houses are on the market for sometimes less than 24 hours before they stop accepting bids, meaning your agent must be always ready to pounce when a listing comes up. Cheryl was great to work with. She is always responsive, always willing to give her honest opinion, always willing to give clear, realistic analyses of houses and neighborhoods, and always with a smile on her face. If I had the money to buy another house, I wouldn’t consider any other realtor.

Highly likely to recommend

Cheryl is very responsive and flexible with schedules–she was happy to meet us within an hour of a house being listed. Most importantly, perhaps, Cheryl is very knowledgeable about the industry and is able to craft creative offers to ensure a success, which is absolutely necessary in Columbus’ current market. I would unequivocally recommend Cheryl to anyone looking for a reliable and intelligent advocate!